Service
Would you like to secure a stable Oracle platform and optimal response times with the fewest possible internal resources? A Basecare Discover™ Service account is the solution for you. Free up internal resources and avoid having your own Oracle specialists in all areas.
With this service account, Basecare’s experts take care of your alarms, perform necessary maintenance and provide ongoing recommendations for improvements to the system.
You can include extra services in the account, for example:
- Oracle HealthCheck Read more (PDF)
- Workzone HealthCheck Read more (PDF)
- Performance tuning
- Ongoing installation of security patches
- Upgrades
- Regular test of back up and recovery scenarios
By allowing Basecare to handle the different projects you can ensure that your systemss are always updated, that you are less vulnerable to hacker attacks, and that your Oracle licensing is monitored, so you always have correct licenses and avoid unpleasant surprises to the licensing budget.
“Basecare’s Oracle-consulting has handled a long series of theoretical and practical projects with both hardware and software. In addition, Basecare’s comprehensive knowledge of architectures, and their technical coordination of the activities between the different IT companies in the project would be an invaluable help. And all of the projects are resolved with especially satisfying results”
”We can now measure the uptime ”live”, which together with the error messages and monitoring of response times has meant that we can intervene much earlier, because we can see where there are errors and long response times. This has given us longer uptime.”
