On Call
Is it difficult to be ready 24/7 for critical failures in systems with your existing employees and competencies? Are your employees tired of having to be on standby to handle situations in the evenings, weekends and on holidays? With a Basecare Discover™ On Call account, you can avoid handling breakdowns, data loss or failing performance yourself – since you have Basecare to ensure that the systems quickly return to stable operations.
We install Basecare Discover™ monitoring at your site, react to relevant alarms, remedy errors and take care of maintenance. In addition, with this account you get an effective preparation with specialist from Basecare, who are ready to take care of critical situations in your systems. This provides a sense of security, and you can sleep soundly at night, without worring about the stability of your systems.
Basecare can be On Call for you at any time 24/7 or for a limited period – depending on your needs and preferences.
“Basecare’s Oracle-consulting has handled a long series of theoretical and practical projects with both hardware and software. In addition, Basecare’s comprehensive knowledge about architectures, and their technical coordination of activities among the many different IT companies in the project has been an invaluable help. And all projects were resolved with especially satisfying results.”
”Now we can measure uptime “live”, which together with error messages and monitoring of response times has meant that we can intervene much earlier, since we can see precisely where there are errors and long response times. This has given us longer uptime.”
