We ensure a stable Oracle platform

The core is Basecare Discover™ – a secure and simple solution to monitor your Oracle systems and maintain them proactively.
Select the subscription that fits your needs – and release resources in your internal IT-team.

Monitoring

Basecare Discover™ Basic is a cloud based monitoring – secure, simple and effective. For a fixed monthly amount you receive constant monitoring of your business critical Oracle systems and applications. The account includes access to Basecare Helpdesk and to our specialists, but you receive the alarms yourself and take action on them.

  • No installation – in operation in one day
  • You receive relevant alarms
  • Well designed for availability and capacity analyses
  • No maintenance

Service

With Basecare Discover™ Service you receive the same basic monitoring as with a Basic account, but in the Service account Basecare also qualifies all alarms, executes the necessary maintenance and provides ongoing recommendations for improvements to the system. In this way you receive optimal response times, security and stability for your systems.

  • Proactive handling of alarms
  • Includes database maintenance and optimization
  • Possibilities for extra services such as Patch Management, LicenseCheck and Disaster Recovery testing

On Call

By signing a Basecare Discover™ On Call subscription, you receive access to Basecare’s preparedness – in addition to effective system monitoring, proactive handling of alarms and maintenance and optimization of your databases. When you have chosen the On Call solution, a specialist from Basecare is ready around the clock to handle critical situations in your systems.

  • Preparedness 24/7
  • Advisory specialists around the clock
  • Quick handling of critical situations
  • Provide security and safety – without having to be on watch yourself

Are you consideringOracle Cloud ?

Come to a seminar for Basecare and get answers to all of your questions
and gain knowledge about how Oracle Cloud functions in practice

WHAT OUR CUSTOMERS SAY ABOUT US


Here what the IT manager from Forsikring & Pension had as challenges and how we solved them. (Duration 1.38 min)

Through our collaboration, Basecare has proved to be a partner that is both reliable and professional. They are on when we have a need, 24 hours a day, 365 days a year.

Martin Trenter
Martin TrenterSOS International SOS International

For the customers that do not want to manage operations and build up Oracle expertise themselves, we can offer our customers many benefits with the Basecare partnership, including professional operating support for the Oracle environment.

Henrik FedderKMD Workzone KMD Workzone

Basecare’s Oracle-consulting has covered a long series of theoretical and practical tasks within both hardware and software. In addition, Basecare has comprehensive knowledge about architecture, and their technical coordination of the activities between the many different IT companies in the project has been an invaluable help. And all the tasks have been resolved with especially satisfying results.

Jan Bo JensenLBE InformatikLBE Informatik

We can now measure the up times ”live” which together with the error messages and monitoring of the response times has meant that we can intervene much earlier, because we can see precisely where there are errors and long response times. This has given us longer up times.

Christopher Buttenschøn
Christopher ButtenschønEnvironmental AuthorityMiljøstyrelsen

A SELECTION OF OUR CUSTOMERS

 
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